eKnox is a community digital literacy portal created by the Knoxville Chamber to provide resources for nonprofits, organizations and businesses to start and run digital literacy programs. A pilot program for adults was conducted October-December 2022 to tackle three components of the digital divide — access to high-speed internet, access to affordable devices and digital literacy.
See details and results here.

With the help of other nonprofits and community partners, the Chamber is now scaling eKnox to provide basic computer skills training for adults in underserved communities throughout Knox County. For information on how your organization can get involved, contact the Chamber’s digital literacy coordinator Chloe Harrison at [email protected].

Class Curriculum

Free course curriculum is available at beginner and advanced levels. Each link is a zip file containing 10 customizable lessons. Survey samples include surveys for recruiting participants, getting their feedback, and measuring program effectiveness.

eKnox is modeled after Tech Goes Home Chattanooga. On their website, Tech Goes Home has compiled dozens of resources on topics like nutrition and health, education resources, money and finance, and much more.

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GCF Global has over 200 interactive tutorials on a wide range of topics. eKnox uses a few GCF Global topics in its curriculum and it’s a great resource for participants who want to dig deeper.

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Google Applied Digital Skills is a great resource for those that want to learn more about the Google interface and its apps. Through Google, participants can do hands-on lessons on dozens of topics and access assessments to measure their understanding.

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Class Locations

Pond Gap Elementary

Tailored for K-12 parents, this course is offered during weekdays with after-school class times.

4530 Papermill Dr.
March 19 – April 18
T/TH 4:30-6PM

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Goodwill Bearden

This five-week program will explore technology and enhance career opportunities.

5307 Kingston Pike
March 19 – April 18
T/TH 1:00-2:30PM

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CAC Office on Aging

Seniors aged 60 and over can receive digital training, access to digital tools, and connectivity support.

1621 Jourolman Ave
Class Schedule Pending
M-TH 2x/week from 10:30AM-12PM or 4:30-6:00PM

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Classes Coming Soon

Center for English

2720 Dayton St NW
Early April
T/TH 9:30-11:30
M/W 12-1:30

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Centro Hispano

This course is designed for Spanish-speakers.

TCAT Main Campus
1100 Liberty Street
M-TH evening

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Vine Middle School

1807 Martin Luther King Jr Ave

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Knoxville Area Urban League

1514 E 5th Ave

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Would you like to take a class?

New enrollments for the Affordable Connectivity Program will not be accepted starting on Feb 7, 2024. Learn why here.

Internet Essentials from Comcast

Installation: Free

Speeds: Up to 100 Mbps

Cost: $29.95/month

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Access from AT&T

Installation: Free

Speeds: Up to 100 Mbps

Cost: $30/month

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KUB Fiber

Installation: Free

Speeds: Up to 1 Gpbs

Cost: $65/month

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Wow!

Installation: Free (self install)

Speeds: 100 Mbps – 1 GIG

Cost: $19.99-64.99/month.

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Grant Opportunities

The Tennessee Broadband office is hosting regional community input sessions to create a 5-year action plan. Dates for the input sessions, community planning resources, and more grant funding opportunities are available on their website.

The eKnox Digital Opportunity Initiative is supported by:

Assistance

For assistance with starting a digital literacy program or serving as a lead or assistant class instructor, contact Chloe Harrison.

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