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Sertoma Center of Knoxville Achieves CQL Person-Centered Excellence Accreditation
Lisa Skinner
Monday, January 8, 2018
Sertoma Center of Knoxville today announced that
it has been awarded the four-year Person-Centered Excellence Accreditation
from CQL The Council on Quality and Leadership. This award confirms that the
organization embraces person-centered solutions to improve the quality of
life for people receiving supports and services.
Sertoma Center offers comprehensive life services to Knoxville-area adults
with intellectual disabilities. Its residential, vocational and community
programs give individuals the opportunity for productive and full lives.
Marie Roush, Chief Operating Officer at Sertoma, said the award is indicative
of Sertoma's high standards/leading best practices. "Within the last year,
Sertoma scored among the highest 50 agencies in East Tennessee who were
surveyed in the state's Basic Assurance Review," she said.
Lee Freeman, Sertoma's Chief Executive Officer, added that Sertoma's values
and mission have been recognized by other organizations. He said Sertoma
recently was awarded the University of Tennessee  College of Social Work's
2017 Light the Way Award for partnering excellence with UT through field
placements for university students.
"Additionally, Sertoma is incessantly searching to find job opportunities for
the disabled and we are passionate about aligning the right employee and
skill set with our partner employers," he said. "In November we hosted a
lively discussion session with representatives from a variety of large
companies. It was part of the Knoxville-wide "Big Table" movement for change.
We're excited about that day's outcomes," Freeman said.
Currently, Sertoma is in its third phase of a landmark development campaign,
soliciting gifts, pledges and gifts-in-kind to assist its persons served to
live in small, fully-accessible homes throughout the Knox County area.
Since 1961, Sertoma Center of Knoxville, 1400 E. Fifth Ave., www.sertoma.com,
has served adults in Knox County with intellectual and physical disabilities.
It is a longtime member of Tennessee Community Organizations (TNCO), which
recently celebrated its 40th anniversary as Tennessee's largest professional
trade association for home and community based disability services providers.


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