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First Tennessee earns 23 awards for banking
By: 
Jennifer Holder
Date: 
Monday, February 12, 2018
First Tennessee Bank has received multiple awards for outstanding
service for business banking from Greenwich Associates as part of the
group’s 2017 Greenwich Excellence Awards.
 
In evaluating more than 600 banks, Greenwich Associates identified a select
group of banks that performed at differentiated levels compared to peer
institutions at the national and regional levels. First Tennessee won 19
national awards and four regional (South) awards.
 
“We appreciate our business customers and we are honored by the outstanding
level of approval they have shown for our capability and service,” said
David Popwell, president of banking for First Tennessee’s parent company,
First Horizon National Corp. (NYSE:FHN). “Our talented bankers are
dedicated to offering differentiated service every day and this recognition
demonstrates our commitment to excellence to our valued customers.”
 
In the Middle Market Banking category, First Tennessee received eight
national awards – Overall Satisfaction, Likelihood to Recommend, and in
Cash Management – Overall Satisfaction, Accuracy of Operations, Customer
Service, Ease of Product Implementation, Online Banking Functionality, and
Product Capabilities.
 
In the Small Business Banking category, First Tennessee received 11 national
awards – Overall Satisfaction, Proactively Provides Advice, Branch
Satisfaction, Industry Expertise, Likelihood to Recommend, Overall
Satisfaction with Relationship Manager, and in Cash Management – Overall
Satisfaction, Accuracy of Operations, Customer Service, Ease of Product
Implementation, and Product Capabilities.
 
First Tennessee also received four regional (South) awards for Overall
Satisfaction, Proactively Provides Advice, Likelihood to Recommend, and in
Cash Management – Overall Satisfaction.
 
About First Tennessee and Capital Bank
 
Our First Tennessee and Capital Bank brands have the largest deposit market
share in Tennessee, operate 350 branches across the southeast U.S., and have
one of the highest customer retention rates of any bank in the country. We
have been ranked by American Banker as No. 5 among the Top 10 Most Reputable
U.S. Banks. We were founded in 1864, have the 14th oldest national bank
charter in the country. Our FTB Advisors wealth management group has over 300
financial advisors and about $30 billion in assets under administration. FTN
Financial, with 28 offices across the U.S., is a capital markets industry
leader in fixed income sales, trading and strategies for institutional
customers in the U.S. and abroad. First Tennessee, FTB Advisors, and FTN
Financial are part of First Horizon National Corp. (NYSE:FHN). We have been
recognized as one of the nation's best employers by Working Mother and
American Banker magazines and the National Association for Female Executives.
More information is available at www.FirstTennessee.com.

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